How can I book the airport transportation service to my hotel?

Go to our website https://sanpanchotransportation.com/ choose the type of car you need, select one-way service or round trip returning from San Pancho to the airport; enter your travel destination (hotel name), your arrival/departure date and the number of passengers.

What types of vehicles are available for airport transportation?

For passenger transportation service we have sedans, suburbans and sprinters available.

Can I book the airport transportation service to my hotel in advance?

Of course, we always recommend our clients make their reservations at least 3 to 7 days in advance. By doing so we ensure that everything is ready upon arrival. We also accept last-minute reservations by calling our number: 🇲🇽 52 3221368611

How long should I book before I arrive at the airport?

Ideally, you should reserve Transportation from Puerto Vallarta Airport at least 3 to 7 days before your arrival.

Is the airport transportation service to my hotel available 24 hours a day?

Yes. However, in order for us to offer you the best service, it is necessary that you make an advance reservation and provide us with your flight number. With this information, we will be able to monitor your flight and know if you are arriving on time or late.

How will I be picked up at the airport?

After you have collected your luggage from the baggage claim area, please proceed through the glass doors directly ahead. Continue walking towards the arrivals exit leading to the parking lot.

Upon exiting, one of our staff members will be waiting for you outside, holding a sign with your name on it. You can identify the staff member by their blue t-shirt featuring our logo.

Can I request additional stops during the transportation service?

Yes. To do so safely, it is necessary to mention it in your reservation so that we can inform the driver of the requested stops and, adjust the total cost of the trip.

What happens if my flight is delayed or cancelled?

Don’t worry, if your flight is delayed, we will know and we will wait for you until you arrive in Puerto Vallarta. To make this possible, you need to provide us with your flight number so we can monitor it from departure. In case your flight has been cancelled for a reason beyond your control, you must call us at 52 3221368611 to inform us of the situation, and we will be able to help you when you arrive at our destination.

Can I book the airport to hotel transportation service for large groups?

Yes, of course. When making your reservation on our website: https://sanpanchotransportation.com/ you must enter the total number of travelers who are coming with you and we will provide the appropriate vehicle or vehicles for your group.

Does the airport to hotel transportation service include assistance with luggage?

Yes. Our staff will help you safely load your luggage into the vehicle when we receive you.

Are pets allowed in the airport transportation service to my hotel?

Yes. However, you must inform us that you are traveling with a pet and add details that will help us anticipate any incidents (size, breed, short or long fur, special needs). With this information, we can offer you a safe and pleasant trip for everyone.

Does the transportation service driver speak my language?

Our drivers speak Spanish as their first language, and some of them know a second language such as English. If it is essential for you that your driver speaks your language, let us know in your reservation.

Is the transportation service from the airport to my hotel insured?

Yes. When traveling with Aeromovil, your journey is insured in all possible instances. Therefore, you can be sure that you are traveling with the best service.

Can I pay with a credit or debit card?

Of course. Whether you make your reservation on our website https://sanpanchotransportation.com/ or at the counter, you can make your payment safely using your debit or credit card without any problem.

How long will the trip from the airport to my hotel take?

Transportation time depends on traffic in the area, times range from 45 minutes to 90 minutes.

Is it necessary to tip the driver of the transportation service from the airport to my hotel?

It is not necessary or obligatory to tip any of our employees. If you wish to do so, they will welcome it.

Can I request a vehicle with child safety seats during the airport to hotel transportation service?

Of course. In order to be prepared for your arrival, it is necessary that you let us know your needs at the time of your reservation. Important note: To maintain the safety of all members of your family, it is essential that you place and adjust the child safety seat in the seat that seems most convenient to you and make sure that your child is properly secured so as not to suffer any injury when driving through the city.

Will the driver pick me up on the day I need to go back to the airport?

Yes, of course. Our driver will be ready to pick you up at the time indicated in your reservation. If you need him to arrive earlier or later, please indicate this in your reservation.